In October 2004 in the Company had been made a decision to create and introduce Quality Management System which would correspond to the international standard ISO 9001: 2000. The Board of directors of the Company had set a task to receive International certificate of IQNet System, acknowledged in 34 countries.
The Quality Management System is one of the factors which prove the ability of the Group of TELS Companies to meet commitments and provide safe and timely delivery of cargos all over the world.
The main goal of the Quality Management System of the Group of Companies — to meet all possible requirements of the customers.
Moreover the Quality Management System is directed to:
- Anticipation of the possible discrepancies;
- Customers are fully informed about the services provided to them
- Constant improvement, by means of perfection of business processes;
- Openness for our partners and potential clients;
- Constant education and upgrading of the employees.
We strive for our partners to trust us and our activities and be sure in high quality of our services.
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