The group of TELS companies focuses on a wide range of complex services for their clients, which gives our company a competitive benefit. We carry out continuous research among our clients to discover the most important demands and parameters in the choice of our partners for cargo delivery, which let our company plan some new services and improve and develop the existing ones.
To get more information on the main services, offered by the group of TELS companies, please, choose the category from list below.

The group of TELS companies' quality management system, based on the requirements of MS ISO 9001-2000 standard, is an integral part of the general management system. While developing and improving its quality management system, which complies with the requirements of international standards, the company provides high quality forwarding and logistics services, which meet most sophisticated requirements of our customers.
Nowadays as the group of TELS companies covers the territory of Western, Central and Eastern Europe and the CIS countries and provides cargo transportation services all over the world, certified quality management system is an essential requirement to carry out the job efficiently.
To raise our competitive power the group of TELS companies aims at further development and improvement of already existing quality management system, extending it to newly opening departments. The company's plans for the future are to develop and introduce environmental management system, which comply with MS ISO 14001-2004 standard requirements, into subsidiary company TELS Cargo, which possesses their own car park.
The group of TELS companies and its contractors are closely interconnected; partnership relations of mutual benefit improve both parties' ability to create values. Reliable carrier companies are an indispensable condition for efficient cargo transportation and company's success. The company won't be able to improve its performance and work efficiency if its contractors don't improve their performance and work efficiency. The group of TELS companies pays particular attention to development of partnership relations with carrier companies. So carrier support department within the group of TELS companies was created and has been in successful operation so far.
The group of TELS companies guarantees the contractors the following: fast and reliable settlement of all accounts, full responsibility for all undertaken obligations, competitive price level, permanent contract work, steady offer for cargos delivery, large-scale area of cargo delivery, and privacy of information exchange. The group of TELS companies offers assistance in complex solutions to such questions as: factoring, crediting, advance payments to drivers over foreign territory, customs clearance of cargos, visa support, etc.
Successful strategy realization and high achievements greatly depend on knowledgeable and dedicated personnel. Every company's employee is an important part of the united team; we trust every member of our team a share of general responsibility for the present and future of our company, responsibility for realization of its mission and strategy.
The basis of the group of TELS companies' personnel policy consists in a number of principles, such as support of the main company's values, creation of favourable conditions to develop every employee’s potential to the full extent, financial incentives and social protection for every particular member of the staff.
The main target of our personnel policy is to make a fruitful contribution into realization of the company's strategy and to built such a system of personnel management, in which the company would have a firm position of a "preferable employer".
Dear Customers, we do our best to provide you with the best service available. We are deeply interested in your opinion about our company's work.
The main goal for us is to improve our service quality, to identify any problem timely and offer an ideal solution to it, to respond to any your questions promptly. In this section you can make a complaint or an offer to the group of TELS companies' management. In case of a complaint you will receive an efficient answer. All received information will be used to improve the quality of rendered services.